Diablo III er rasende populært. Og folk elsker spillet. Men det har ikke været nogen let fødsel for Blizzards diabolske baby. Folk har med rette klaget over, at man altid skal være online, de store problemer med balance i spillet - især på Hell of Inferno, problemerne med auktionshuset og manglen på meningsfyldt end-game indhold. Alle disse kritikker tager præsident og medstifter Mike Morhaime nu med og besvarer i et længere brev på Blizzards Forum. Er du stadig hooked på at klapse dæmoner i Diablo III, er brevet bestemt spændende læsning. Du kan læse et uddrag herunder eller hoppe over til Blizzard og læse hele indlægget.

However, the launch had many challenges as well. It has always been difficult to forecast how many players we will have. With World of Warcraft, it was a challenge to handle the immediate demand when we launched back in 2004, and that was just in North America. We eventually expanded to other regions and reached nearly 5 million players by the end of the first year, and there were a lot of growing pains with that. However, we’ve never gone from 0 to more than 6 million players across multiple continents within a few days with a brand-new game. For Diablo III, we looked at historical sales for Blizzard games and other top-selling PC games and watched preorder numbers. We even upped our estimates to ensure we had additional capacity, or so we thought. In the end, it just wasn’t enough, and that is something we will work hard to conquer for future releases.